To complete your booking, fill out the booking form below and click on ‘submit’. For payment procedures scroll down to the bottom of the page or click here.
In order to comply with the legally required guarantee, Samsara Vegan Travels makes use of STO Garant Travel Guarantee on all of its package holidays. Foundation Take Over (STO) will ensure, in case of bankruptcy of Samsara Vegan Travels, depending on the stage of the trip you are in, that you get your money back or can continue your journey. In order to realize this, STO uses a third-party payment scheme.
As a traveler, you do not pay the travel sum directly to Samsara Vegan Travels but instead you pay it to ‘Stichting Derdengelden Certo Escrow’. Certo Escrow, a payment service provider exempted by the Dutch Central Bank, manages this fund. If Samsara Vegan Travels does not go into suspension of payment or go bankrupt before the end of your trip, your money will be released to Samsara Vegan Travels 1 day after the end of your trip. Should Samsara Vegan Travels go into suspension of payment before the end of your trip or go bankrupt, your travel money will go to STO. This means that creditors can not access your money.
If you are not yet traveling, you will receive the paid travel sum back. If you are already on the road, STO will ensure that you receive either the rightful part of your travel sum or that you can complete your journey.
After the booking has been confirmed, a deposit of 20% of the travel sum must be paid within 14 days after receipt of the invoice.
The remainder of the travel sum must be paid no later than 6 weeks before the start date of the travel. If the booking is concluded within 6 weeks before the start date of the travel, the full travel sum must be paid instantly and in any case before the start of the travel.
After you have received a booking confirmation and invoice from Samsara Vegan Travels, you will receive an invitation from STO Garant by email with a username and password. You will be asked to log in to the secure section of the Certo Escrow website. After confirming the invitation you can immediately proceed to payment.
Depending on the time of booking, you will receive a request for payment of the deposit and later for payment of the remainder of the travel sum or for payment of the entire travel sum in one go if you book shortly before departure. For all bookings the full travel sum must be paid before departure to the ‘Stichting Derdengelden Certo Escrow’.
Certo Escrow allows for the following payment methods:
- electronic payment with iDEAL
- electronic bank transfer
- normal bank transfer
Credit card payments are not accepted at the moment, but this payment method will be implemented end of 2018.